myprosperity

BUYER BEWARE What we were sold was quite different to what we received. Issues were raised with BDMs and CEO's many times and there was absolutely NO resolution to the issues. Constant problems in the back end of the system that constantly change. Billing issues. Furthermore we constantly change the PRO accounts (user pays) back to Starter (no charge) and they miraculously reappear as PRO accounts. Clients upgrading for FREE at our expense. No ownership by management and the owner who has sold to HUB 24 and obviously has retention numbers, so even after requesting our white labelled site to be shut down months ago it's still there. AGAIN BUYER BEWARE!!!!!! When you raise issues all you deal with is the King of Spin....

This is not an intuitive Ap to use. You also have to do much of the organizing of your files on desktop. Would love a better way to file the tax receipts under deductible areas.

Freezes all the time and if you have documents to sign it sends you in a constant loop back to your browser on the phone. Had to sign them on my desktop PC in the end.

I find the ability to personalise data into a range of categories better than any other app. But I have to create an IT ticket every few months for feeds not updating, the same transaction on multiple dates and duplicate transactions on the same date. If you are looking for accurate debits and credits, I would not recommend

Internal server error after 1st questionnaire. How do I get past this?

I find the app super helpful though it would be better if data was quicker. Since the most recent update though it doesn’t seem to be updating at all, where it used to run about 3 days behind it is now 10? Would also be good if more lenders etc were linked up so it had more up to date data

In addition to having last financial year, this financial year, last 30 days etc as options within the cashflow date range filter, can you add something along the lines of ‘last calendar year’ please?

I downloaded to my iPad which I use in lndscape moder with an external kbd. It only orients portrait. Uzseless. It will not accept strong system-generated passowrds. Yet it was recommended to me as being “secure”. Clealy not. Deleting it now.

This app’s premise is great. And when details load and are current it’s excellent - however it fails to pull relevant current data effectively which is very frustrating.

Had this for almost years and it’s never stayed up to date. I am constantly having to re add items just to get up to date information and now even that doesn’t work.