MyTransport.SG

May I know why the ERP rates are different from the public announcements by LTA?

Since 23 May 2024, the app shown “NA”.

Almost 99% of bus arrival timings come with the disclaimer “ Bus arrival time is based on the schedule from operators and may be subject to change.”

The purpose of a bus app is to see the timings for buses. What is the use of an app, especially coming from LTA, when the timings are completely off?? From 3 mins to 5 mins to 2 mins then to 15 mins. All there is is an icon saying there are changes to bus timings. This doesn’t just happen once in awhile. If there are truly changes to bus timings i’m sure everyone understands. But can’t the timings be reflected accordingly then? I’m sorry but if you are going to release an app please at least have the decency to ensure it works. Do your job properly or have someone else do it.

Timings always goes to NA after a refresh. Useless

The arrival times are not accurate at all. Sometimes bus is late sometimes early. This affects me a lot as I need to get to school every morning. And it takes very long for one bus to arrive. Please fix this issue

it said the bus would arrive in 20 mins so I took my time but when I was opposite the bus alr arrived within 5 mins, causing me to be late just by a few seconds. In addition the prediction of timings is so off.

This was significantly better before the redesign. The geolocating accordion menus that keep automatically opening and closing based on your location was a really poor design choice. Not to mention it makes the app fail basic accessibility standards. When using the app, I want to select the bus stop, then leave it open there and NOT have it reload(and shuffle!) all the nearby locations when I return to it(ie when I go off to read an email, then return to the app). It almost always closes the accordion for the bus stop I’m actually standing at and shuffles the results around, a cruel joke to anyone who relies on accessibility considerations designed into the app. The giant yellow half circle labeled “Near you” is an enormous waste of space and adds nothing to the UX. If anything it blocks the bus times near the bottom of the screen. Whoever designed and built this should try riding a bus in Singapore a few times a day for at least a week, then consider the experience when someone’s in a rush and needs to quickly check the bus times. The other comments I’m seeing here are valid too, the arrival times are not accurate, the previous version was more accurate than this.

inaccurate bus timings. very frustrating waiting 30+ min for a 3 min bus that keeps changing time time to 12min then to 6 min then back to 12min. fix it.

Seriously, as in subject. Now, there are more and more of the orange icons that simply state bus times are subject to change. Just what is wrong is LTA?