MyUCSDHealth

The only way

Thanks for the good care.

Have spoken with support a number times regarding app login and logout issues. Fixed several months ago by support, only to disappear again recently. Support with support today and tech was unable to resolve issues. Tech texted her manager however no reply was received. I said I would try again tomorrow. Another provider uses MyChart and that provider’s app always works perfectly each and every time on offering multiple options to easily login and permit me to stay logged while using their MyChart to read info and also to submit data, forms without being logged out repeating while keying data/info, wiping the form back to blank repeatly unless one “saves form to complete later” and then immediately re-accesses form to continue updates. The setup on Scripp’s MyChart has worked perfectly since day one. It is easy to use, user friendly, permits easy access, and the ability to remain logged in without automatic logout while using their app. UCSD’s MyChart by Epic has had the same issues repeatedly since day one setup. When UCSD tech support was finally able to activate two features always available in Scripps MyChart, the two features worked for several months than randomly disappeared. In addition, the UCSD app screen does not fit within the app window (too wide, lops off about 1/4 of info on right side), and also places radial buttons below or partially below the button the screen (as app screen not only to wide on home page prior to login, once logged in app screen is occasionally too long). UCSD Tech today suggested problem was likely with my phone settings. I disagreed as the Scripps MyChart works on my phone and options are set the same for both apps. I see other user reviews of UCSD’s MyChart report repetitive issues, and lower than 5-star ratings (2 to 4-stars appear frequently). Perhaps Epic’s tech support could me contacted by UCSD to explore/discover what is causing the differences in the same app under two different health care providers?

This app doesn’t reorient for iPad.

Terrific hospitals and clinics. Can’t wait for larger facility in Ranco Bernardo.

Always worries about the patients welfare. Makes sure that I understand the medical procedures that I’m going through .

This team of surgeons here is second to none they’re the best in the world , pulmonary arterial, hypertension, if you’re getting a bypass surgery or lungs they are amazing They performed over 5000 of these surgeries called the PAH. It’s a very very invasive long horrible surgery, but they are amazing.

I keep getting messages about a test result and to log in to my harts. I don’t have any tests. Second time this happened. Tried calling and transferred all over. No one cares to fix the system

Since I have been going there as a patient the Orthopedic surgeon and his staff have been great and very supportive and helpful.

The app keeps unexpectedly timing me out and the tech support people aren’t interested in looking into it. And I’m having a lot of problems finding a good primary care doctor and there’s no way I can remove the names of the terrible doctors I’ve been to from the list when you want to message a physician. Just seeing the names of these incompetent physicians makes my stomach hurt.