Naked Insurance

For an app based on a service that’s only digital, you guys really should put in more effort to make sure this works flawlessly. Having to repetitively fill in the same data and repeat steps because the app has no context awareness apparently. At this stage I can’t even log in. Considering cancelling my policy because I can’t even access it.

I was loathe to go through the process of changing insurers but decided to give Naked a go. I couldn’t have had an easier experience. The app is fantastic and I’m saving 50% of my premiums!

I shouldn’t have to sign up for a quote. Even though I relented it wouldn’t accept my very valid phone number which I’m sick of everyone acting like they have a right to anyway.

The reason I’m giving 1 star is that every time I tried to sign up , it says phone number is not valid even though I’m putting correct and valid phone number

So far, it has been an easy process. The way it should be done

Service was good and quick

I love how convenient and affordable the insurance is.

Many hoops to jump through when trying to submit a claim, and if you leave the app (for instance to change settings for location and camera access), you have to start again…waste of time and frustrating.

It doesn’t want to accept my card payment and it’s the right details. I’m confused

I’ve tried most of the insurers apps in SA, and can comfortably say no other app is designed as well and easy to use. When I submitted a claim, it got approved in 56 seconds!