National Gallery of Art DC

I tried over and over again to get the app to work, but every time I tried to open up one of the highlighted works for each floor, it would crash. It also doesn’t have audio guides for some of the paintings, and the descriptions are also limited to certain paintings. It also isn’t updated very often since they had descriptions for paintings that weren’t in the rooms anymore..

On a 9.7" iPad Pro, when you start the app, the three intro-screen selection dots overlap the "Skp" (first two screens) and "Start Exploring" (third screen) buttons. The upshot is that there is no active area for the "Start Exploring" button, and you cannot use the app on smaller-screen iPads (generalizing). Another reviewer notes the same prolen on his unspecified iPad. It appears that the Gallery developers should beta-test on a wider variety of devices before shipping.

Cannot got past opening 3 pages, background “skip” and background “start exploring” does not function on iPad… Works fine on iPhone

This app did not find my location accurately. The navigation is confusing—when I wanted to swipe through works in a gallery, it opened info about specific works. Also, it doesn’t include audio. To access audio you have to scan a QR code (didn’t work several times) or go to the museum website. Not a good experience.

The map is great, but there are only a handful of audio files for the paintings. A missed an opportunity. How great it would be to be able to hear about each painting, like a personal tour.

I wonder how much money they paid for the app, but bassinet you can’t use it at all. I believe that intensions were good, but developers did such a poor job.

Like possibility to listen or read as part of tour of selected artworks - it helped to provide the context and insight to better appreciate the work - but why not include all works? Also liked that other artists who are in the collection and were somehow linked to a piece were called out - but then it was hard to find them without guidance. Having used this app on several visits I kind of expected the same standard for other art museums. What a mistake- this is the bar! Well done NGA but keep improving it!

The interactive map shows me where I am in the buildings. It also includes some audio tours and info around the works on view.