Neabot Home

Newer app won't connect to old hardware, so this is the only option. Can't do anything because the maps never load. -- you can run off an older run, which at least makes the robot work. Scheduling is 30-60 minutes off. The robot is usually "unreachable" through the app after any change. (Stop cleaning command causes robot to stop, but then pressing "recharge" says it's unreachable). I'll need to replace the hardware, but it won't be with this company.

Hard to believe even in the lazy world of app programming that something could be this dysfunctional. The app hasn’t been updated in two years and is at best a beta product that doesn’t work right. Can’t change the network name can’t get it to connect to the unit. When I tell her to clean her room, it goes into “loading“ for an infinite amount of time, and never comes back. Fire all the programmers and hire an intelligent 12-year-old.

When it randomly forgets your floor plan map go to settings, history, then click on one of the best vacuum runs, then upper-right hand corner click Use. This has saved me several times from having to remap my whole house. This might help people with two different floors also. Otherwise I’m happy with the vacuum overall. It works well but the cat hair does clog up the bin opening if I don’t run it often. The app is ok but could be better. I love being able to choose which room I want to clean. That is fantastic.

The app or vacuum constantly forgets the “smart” map causing you to have to restore it from history almost daily. I want to throw the whole vacuum in the trash along with the dust bag! Then they released a second app without telling anyone. But that one won’t even connect to the vacuum! Great device, piss poor apps.

Looks like they put a lot of hard work into this one, but it failed because of two massive issues. Firstly, the app logs you out constantly. This makes no sense, given one of the greatest benefits of this device is that you can use it to clean individual areas such as rugs by naming them. Extremely annoying to have to log back into the app every day just to clean a rug. I think this is easily fixable, but I Believe that the developer doesn’t want to do it because this requires more horsepower from their servers. The second problem is also tied back to horsepower. Their servers are holding the layout of your home, the app doesn’t store it locally. Because of this, your saved layouts could take several minutes to load, and occasionally tens of minutes to load. They really need better hardware.

Have it for a month and everything is doing great. Time to retire my 4 yr old roborock. Just hope there is a 2nd map for my 2 story house.

By the looks of it, it looks great but the reviews are not so favorable. I'm not sure if this performs badly or not cuz I didn't use the app yet, but the most annoying part is that you have to sign in to the app, but that's all.

I think I ended up with one with a manufacturing defect and it never worked right. Their customer service was snarky and stocker-ish. frankly a little scary.

App doesn’t have a way to save the map so every time the bot fails to locate it deletes the whole map. Such a pain

I like the functionality this app has but every month or so it forgets my mapped zones. So then I have to send the bot around the whole house while supervising it so it doesn’t get in places I don’t want it.