Nebra Hotspot

It doesn’t load. Can’t get new miner to work. Crashes when updating the location.

This app is useless brought to you by a useless company. It has been a fight every step of the way and now that they finally get you the product you ordered you have to use this app to set it up but yet the app doesn’t work. Thanks.

When trying to transfer a hotspot to a new wallet address after you copy in an address the pop up keyboard cannot be moved to reveal the ‘Transfer’ button. Thus I haven’t found a way to get the transfer to work.

The app is trash, the company is trash. Took 2 YEARS for my paperweight(Nebra hotspot) to arrive. And when it finally arrived, I had to use Bobcat’s Bobber app to actually get it to connect to the network because this app just gets hung up on the “Connecting to Network” screen. Honestly wish I would have refused delivery of the miner and took them to small claims court. Unacceptable that this company is still able to be in business after the atrocity of their delivery of a purchased product. If you’re thinking about purchasing one of these hotspots, DON’T!!!

Unfortunately I have two nebra devices and this app does not even populate the ones I own that are nebra lol. This company has such bad communication and support.

App doesn’t even use the current Helium Wallet app for login (which we’re all required to migrate to) so, if the hotspot needs to be setup with any account other than the old helium app, your out of luck until Nebra stops slackin. In all fairness, this app did load on my iOS in January of 2023…. Compared to setup and basic operation prior to the new Helium Wallet app (didn’t rely on manufacturers) setup seems to be a headache and I’m moderately tech-savvy. I would give Nebra zero of five stars. Thumbs down and I would highly discourage the use of Nebra for all future Helium endeavors. Not reliable and likely to fail / close due to poor company operations. Choose a long term company that won’t die before you do.

This app doesn’t load at all on iOS.

most unreliable app for helium hotspots . it logs to your helium account. be aware!