NeoRhythm

This device always seems to be disconnected to the app. The timer disappears every time you check the app to see how much time is remaining. It’s also not as effective as it’s marketed to be. Especially for Pain Control and Relaxation. It doesn’t even have a placebo effect as I want to believe it to work. Wasted money, which I would gladly be refunded for if not for the very limited window to get my money back.

Neorhythm

Very frequently, it will not recognize my device, even though my device clearly recognizes my phone with the light changing. I’ve tried doing everything they’ve asked me to do and yet it’s incredibly finicky and unreliable. Very disappointing.

I defended the science of this device when it first came out and was attacked kindly do me the courtesy of adding these options 1- ability to ramp up frequencies instead of selecting one by one in custom mode. 2- ability to turn coils off in set modes

The pain reduction only lasts 40 minutes so I have to constantly refresh it.

How do you connect the pad after connecting the band? How do you run them together only my band asks to connect?

It’s hard to go back and forth between the recommended frequencies and the Custom program and Sequences. The recommended programs make mention of the frequencies but not the MTs. The FAQ drop down arrow expands the answer but cuts off parts of the answer that can not be further expanded to be able to actually get an answer. The instructions on the website say there is a part where you login, but that part does not come up. Basically a lot of discrepancies between directions and the actual app in addition to the app being hard to manage and understand. The app has a clean look but is not user friendly like they advertise it to be. It’s honestly been a struggle to get started and considering the high price, I am considering returning the product all together. I will test the actual efficacy OD the product even-though my experience is already bad with the app and see if it really helps. The poly thought out app makes me skeptical about the actual purpose of the NeoRythm.

I am experiencing the same app connectivity issues that everyone else here is, ever since I purchased this device and downloaded the app. I'm sure we would all love an update please

They forced a firmware update that’s required but won’t load onto my device and now it’s useless. I followed all the steps exactly as described on screen. 100% battery, connected to WiFi, I didn’t change screens or switch apps the device was next to the phone and connected but the firmware never progressed and stayed at 0% and now I can’t use my device.

The product itself seems to work, the app is not too useful beside help to select different modes. The previous version had more understandable pictures in how to place the device Some desirable features/improvements: - better Time tracking - reminders - video tutorials (animations with real people) about how to use it… - planner (help to set/achieve goals) The UI is simple which is great! (It’s based on google’s material design) I would say it’s a react-native app using material Ui or similar . It can be improved