Nerivio

I used Nerivio preventatively every other day for six months as a part of a study. I kept up with the daily dairy every day. No problems with the app, but the preventative treatment did not work for me. NOW, I use it for acute migraines with the guided imagery, and it helps a lot. BUT, the daily tracking dairy has become infuriating. Almost every day, I have to redo the dairy to get the info stick. It never did that before. It is already time consuming to do every day, and then to have to do it multiple times is crazy. AND, sometimes it just won’t stick for a day no matter how many times I do it. All that being said, I’m very glad to have Nerivio especially with the guided imagery. It is the new frontier for chronic pain.

Device works good but the app won’t open at times really is bad when you have a migraine.

I have been using the Nerivio for a year with no problems from the app, until the latest app update. Now the classic acute treatment video loses sound randomly. It is distracting when trying to fully relax during treatment. Please repair.

I have to do 2 treatments in a row to get rid of my migraines and you only have a handful of treatments per devise. There should be a way to charge the devise and refill from app at a reduced price vs buying a new one each time. I would also recommend allowing the treatment to be stopped and resumed at any point for remaining time left….if you pay for 15 treatments of 45mins you should get that amount of time.

After completing all the work up with the arm ban to work, i turn the device on also with my telephone and nothing happened. Now you’re thinking that this is a waste I have a migraine I’m trying to do something about it and I go to put on my arm band in the machine does it come off? Very frustrating now my headaches, and now my migraine is worse. I tried this for the last three days and I can’t get the machine to connect to my cell phone. what is there to do. do I have a faulty arm band please respond.

Absolutely worthless app followed up by absolute worthless product. No customer support. Don’t know if this item works or not because none of this works. Don’t waste your money.

I’ve had this app since I started needing to see a migraine specialist due to long COVID in about 3/2022. I’m to use this app to track headaches. A few days before my follow-up appts, I’m supposed to upload the data to send to my Dr so they can look at it ahead of time. Each time I have to do this, this app crashes more & more. My last 2 appts took forever bc I couldn’t upload the info ahead of time & so we just had to wait for this app to work at my appt. Every time I update this app, I hope for the bugs to be worked out, but no. It gets even worse, crashing more often. I really wish Hartford Healthcare would let me use a different app. I gave it 2 stars instead of 1 bc it uploaded fine the 1st 2 times.

The device itself is a brilliant concept, but the app is fury-inducing. I usually have to reboot my phone at least once to get it to connect and I have a newer iPhone. It often gives me messages that it’s not set up, or that I don’t have permissions, even though neither are true. I think the device experience would be much better if the app was not such a pain.

The Nerivio device is wonderful BUT the functionality of the app is only mediocre. It often freezes when I try to open it, so I have to remove it and reinstall it. That’s annoying but fine when I’m home. But if I’m somewhere with no internet access, I’m out of luck and in for a migraine attack.

When I try sign up. And I get verify letter. I click on Link “confirm account “. And see next message “ UH-OH.. Looks like Something went wrong” I try sign up with 2 device and it doesn’t helped