New In Chess Books

Overall the e-books quality and usability are great, specially pgn books. However you can’t even search or scroll the books you’ve own, they’re mixed among all the other titles for sale... So going back to any title you own after closing the app is a cumbersome job, scrolling every book to find the one you were reading.... They should add, at least, a “My libary” feature to make navigating easier... I’ve already tried to contact the customer service about it twice without answer...

As several reviewers noted, finding books purchased in your library is somewhat of a hit and miss. In addition, while the available content is great, the experience of using the app is not great. There is no option of highlighting text, bookmarking pages or entering comments on text or positions.

First, there is no dedicated search field. Once you purchase a book you have to scroll through all the books to find the one you own. There is no filter for books you own and don't own. The app user experience is poor. Second, the font formatting and font color doesn't make it obvious to the eye which moves are a variation, viewable in the chess viewer, or a simple comment. Several times I tapped on the move notation and it was not viewable in the game viewer.

This app is down right dishonest and leads to people making purchases where they are unable to get the product they have purchased. I say that because the same problems I experienced today have been going on for the past 3 years. New in chess is a great source for chess tips and strategies. However, this app doesn’t have bugs, it is simply non-functional. New in chess shouldImmediately remove this app until it is fixed. It is dishonest to advertise interactive e-books that available through a app that simply does not work. You have to sign in multiple times while trying to run the app, books are not available in your library that you purchased from new in chess.com, and if you try to download a book you purchased from their website the app prompts you to sign in again and then to purchase the e-book from the apple store. In fact the only part of this website I have been able to get to work properly is the free sample. Once again that is dishonest. That leads a potential customer to believe that a purchase will work on the app when in fact it does not.

I recently purchased “Endgame Tactics” but couldn’t find it when I tapped the My Library button. There isn’t even a Search function to search by title. I have to tap a button for their Middlegame/Endgame category and scroll down to look for the book I bought! Just by how user-hostile this app is I would like to get a refund.

The content is fantastic but the fact that the app cannot keep track of your library of bought books is crazy. It makes it so hard to go back to the book I’m reading which is the main purpose of the reader. There are much better readers for chess books in the AppStore.

Son muy buenos, muy caros

I bought a book, signed up for an account on the app, then tried to access the book. The interface is Byzantine. The interface sends you here and there, but never gives access to the book or the opportunity to enter the code received when I purchased the book. I was totally unable to access the book. The only option seems to be to purchase again. Not going to do that. The help files were useless.

I have purchased a book in this app about a month ago. I was reading it on and off. I don’t know what they did but today I saw I was signed off and I am unable to sign in into their system with my credentials in order to read that book. I recommend to fire all developers and their managers who create such frustrating bugs and not even bothering to test this basic login functionality!

as in title