New Stand

This has to be one of the worst apps I have used. My company has a partnership with the company so their vending machines are littered across our office. Would be great if you could use them but literally no one does because their app to open the machine never works/endlessly loads or best yet just closes out with a black screen when you log in. Terrible app and been trying to get a snack for a year and a half to no avail so great job at loosing money and keeping me thin…..

Can’t use money loaded in app online. Physical locations have disappeared. Waste of app space.

Have a $40 balance in the app that I can’t use as the website no longer sells products. I also tried to use the app in a physical store location to pay for goods, but the manager said I could not pay there using the app…

I had about $8 on my app account and there is nothing in there now. No response from customer support.

I like the app, and there’s fun and functional things in the shop. I really wish there was a way to use the top up balance online. Please update this!

I’ve been an avid user of this app for nearly 4 years and love the content and design. But I especially love the option to earn points to receive a $10 bonus in your account. You simply read articles or makes purchases; for every 300 points earned, you received $10. Suddenly as of last week, you have to earn 1,000 points for to earn the same bonus??? Three times as much is excessive. Very disappointed. At the very least let us use our top-up points online like you used to be able to. The physical shops haven’t even been open on NYC ferries for 6 months!

Hello, please allow members to use TopUp in your online shop. Feel like this is a huge missed opportunity during this pandemic. Patiently waiting.

I got this to buy a yoga mat I saw at the store, but the app just pushes Hyperallergetic news stories and ads. Deleted it within 2 minutes of downloading.

I just put $40 on this app to buy a cup wine for me and my friends only to find out they have no liquor on the boat. Get it together ferry service!! You should 100% have that available on a Friday evening esp on a 50 min ride! Now I’m just stuck w this money here until the next time I ride the ferry on a Friday. Big let down.

The app is a game changer, connecting retail and content in the ultimate engagement application. Love and can't wait to watch them grow!