NextGen Patient Portal

Omg what a horrible app!!! Never works! You put information never logs in. Super complicated , does not give you all test results to see. Don’t WAIST YOUR TIME INSTALLING IT !!! Better go to Garnet health , they use MyChart app. You can know your all results before doctor comes in with the answer. Amazing!

This is the most worthless app I use. It’s gotten so I can’t even email my doctor, and the med history is unusable.

This is the worst of any of the Patient portals that I utilize. Nothing is compacted or listed together. It’s very un user-friendly. It needs a major overhaul, considering the number of patients that access this portal.

Website doesn’t work well, so I decided to download the app, hoping to be able to log into my account. No luck. Should have known by the ratings. I have never had this many problems with ANY patient portal. Second guessing my choice in practices, as this is the worst medical portal system I’ve ever encountered. My advice to any practice considering this web/app based company…don’t do it.

This app needs to be pulled down by Apple honestly.

Pediatric NextGen Patient Portal displays as Patient Portal. I have 4 different vendors’ patient portals covering 20 clinics on my phone all identified appropriately. Im not going to remember NextGen with such a generic name.

App disappeared off my screen and the send message button is completely gone.

Save yourself a lot of time and frustration. Do not download this app. It is absolutely awful. If I could give it negative stars I would.

Shameful for a medical organization to use especially since it never works . Keep updating password and still cannot access.

Omg this app is so bad. Why is it so difficult to log in. And the app just closes, it disappears all the time. Please fix this app, please update it, it’s 2023 not 2003. The worst!!!