NGS Find a Garden

Surely whoever is supporting such a fab charity as the NGS can get a grip on the IT problems being reported. It’s clear some people can get the app to work but so many are reporting problems. We’ve reverted to the magazine to check the program of open gardens. All the home owners who invest so much effort into opening their gardens deserve better support from the IT to ensure visits and charity donations are maximised.

The app is no longer fit for purpose and I now just use the booklet and hope there are no last minute cancellations .

As others have commented, it doesn’t work. How can it be worse than the old version?

Absolute waste of time. Does not give open gardens near current location even though I know there are some available. Keeps hanging.

There must have been some good work done on this app since the bad ones. I think it’s excellent. Thumbs up

This app is almost unusable, if it doesn’t get fixed the visitor rate and charity money raised will plummet.

Not fit for purpose

Awful to navigate and filter. Doesn’t include gardens that are advertising openings locally. I give up.

The new app is atrocious. It doesn’t work properly, it doesn’t find any open gardens based on my location. We have given up looking to see if there are any gardens open to visit. It’s hard to believe that the new app was actually tested before being released because it’s just not fit for purpose

We’ve been going to NGS Gardens for years. The old app worked well. The functionality on the new one is atrocious! It returns no gardens when you know that can’t be true. The functionality isn’t intuitive. I can’t believe the 5-star reviews are real!!! Please update the app NGS!!!!