Nice Ride Bike Share

Never going to bother using this app. Look at every review from the past 2 years .

If you mess up taking a photo of a scooter, it’s a $30 charge. You will not be refunded. There is no feature to go back to take the picture, so if you accidentally took one like I did, they take $30 from you. It’s ridiculous, and their employees, like Gustavo, are so rude and passive aggressive. When I tried to reach out my concern, Gustavo ended the chat immediately. I am a college student, so I can’t afford $30 when I mess up a photo. Also, the app isn’t very safe at all. Use PayPal to avoid getting your information stolen. This happened to me in the past, where $100+ was stolen from me, and Lyft basically said “too bad.” Thankfully I was able to get this issue resolved with my bank. Terrible app and terrible service. Please safe yourself the money and download Uber. There are many other apps out there which are one hundred times better than this one. I had the student discount (where you go through the tedious and lengthy process of proving you’re a student— not worth it), so I didn’t feel like switching to another app like Uber until now. Save yourself the money! Skip this app!

App looks slick, but the language around pricing is wildly misleading. Don’t fall into the trap. Random server at a local restaurant said “my boyfriend also fell for that scam.” You lost a customer - and it sounds like more than just me.

Horrible experience you the bikes are super slow and heavy it says you can put them anywhere but you actually need to find another docking port and usually they are Full I had to ride Back to where I came from after all a piece of crap

App says there are available bikes but they wouldn’t unlock due to some other issue. I wouldn’t trust going to a bike station again. Much easier experience renting bikes in literally every other city I’ve been in.

How can you offer a day-pass that only can be used by 30minutes gap. If I buy a day-pass is to use the bike all day long. MISLEADING ADVERTISING.

01apr21: app doesn’t work well with iOS update 14.5 or iPhone SE2.

The app has two pages you have to click next on and after clicking the second next option it just spins and then come with an error telling you try again later. Needless to say I never was able to get passed the welcome screen.

It seems that since the Lyft partnership/take over, the quality of both service and hardware has gone downhill. I frequently have issues with broken bikes, scooters that won’t unlock (yet they’ll charge you for using it), and lengthy delays in customer support. Not sure what the deal is. Also, why are the scooters being locked up? Lime and Bird, the competitors, are just grab and go, which makes way more sense.

I had a problem with ending my ride. Long story short I couldn’t end the ride the charged me over $100. There was nothing I could do customer support was no help.