NirvanaHP

Heat pump works well but app is trash. Unable to set up. Device shows connected to internet. However, when MAC address is added to app it give a “try again later message” terrible instructions with device and online. Please make it usable.

Haven’t had a problem all season. Now the the app says Nirvana Maintenance, and says it’s off line. I can’t get app to connect . I tried logging out and then logging in, still not working. Is the app in maintenance? Does anybody know? The heater is working fine.

This app is awful. Have had problems keeping connected for the last year. Now the web server access has a yellow question mark and I can’t get in at all. Does me no good!!!! Will it be fixed????

Limited functionality, displays are primitive- is it heating mode or cooling mode? Easy entry mode like touch or face recognition would be good. The app should really mimic the functions on the heat pump control pan ( which is also very old fashioned). I believe the Heat Pymp is well made - it really deserves a better application.

Can set target temp and turn the heat pump on and off, but that’s about it. The current set point, temp and heat pump state are shown. Would be helpful to change other settings like heating window.

After the last update broke connectivity, it looks like a server side fix was issued and the app works as intended. One star removed for reliability.

Je possède un chauffe piscine Nirvana depuis quelques années maintenant, en fait c’est mon deuxième. J’avais considéré y ajouter le module Wi-Fi depuis quelque temps mais les commentaires des usagers n’étaient pas favorables. Dernièrement j’ai remarqué que des modifications avaient été apportées au module et à sa programmation, j’ai donc décidé de finalement faire l’acquisition du module. Je n’ai aucun regrets, tout fonctionne très bien. La programmation et mise en marche furent effectués sans problèmes, j’adore le fait d’être en mesure de commander le chauffage de ma piscine à distance sans avoir à me rendre à la thermopompe. La couverture Wi-Fi de mon routeur est adéquate pour assurer une connection sans failles à une distance d’environs 50 à 60 pieds. La seule suggestion que j’aimerais apporter serait d’être en mesure de retrouver toutes les paramètres de fonctionnement de la thermopompe sur l’application. J’aimerais bien pouvoir programmer la température ambiante minimum de fontionnement dans l’application mais elle n’est pas disponible. J’imagine qu’il s’agit simplement d’un ajout qui pourrait être apporté lors des prochaines mises à jours de l’application. Bien fait Nivana!

Bravo à l’équipe de développement. L’application est vraiment plus complète et facile à utiliser.

Great app, works really well. Control on/off, temperature, timer settings, Pool or Spa, fan speed, English or French, °F or °C. Works on my iPhone 13 and my iPad 12 (full screen). I have the app controlling our brand new 140k btu Nirvana HP. After years with a Hayward which had no wifi capabilities, this is a game changer for us. We now get to control the temperature from anywhere. The wifi setup on the thermopump was relatively easy to setup. No big difference than setting up a smart plug or other IOT device. The wireless card (optional) is easy to install in the thermopump controller. Just watch the YouTube video. The wifi signal is fairly good considering my wireless Bell Gig WiFi router is in our basement and the pump is about 60 feet away in the yard. We had one issue the third day of use. Emailed tech support and they upgraded the cloud engine. Up and running in two days. Great customer support! If you are looking to buy a new pool thermopump and would like the convenience of remote control, this app along with their thermopump really perform well! Plus, for 140k btu HP, it is fairly quite in full speed mode! Neighborhood will appreciate it. No more rattles or buzzing from the pump. Would I recommend, absolutely….so far, I am a happy customer!

App is only in French - despite me spending 5000$ on their heat pump. Pathetic.