Nix Solo

I wanted to like NIX. After multiple iOS installations I still am unable to properly set up my profile. The app lacks basic user friendly capabilities, it’s confusing and I am constantly being promoted to re-add the NIX device! The app UX is poor which leads me to be unable to use this device…

This app is down right terrible. I got the Nix pod a year ago and I could never get it to work. So I throw it in a drawer and forgot about it. I just pulled it back out thinking “maybe a year later they actually got it to work properly.” I was wrong. Not only does the pod have massive issues with connectivity, I couldn’t even edit the name of my pod. The app is that poorly made—there’s no save/submit/done/etc to complete the name change. Return doesn’t even work. So you’re only option is to hit the back arrow.

Couldn’t keep the device connected. When I finally got it to work, the data is pretty worthless. Don’t bother until they make it a functioning product.

I’ve had my device for 2 months now. Honestly, I can’t make sense of what it is telling me. They should have a video to teach you how to use it including calibration. I should be able to calibrate by drinking a specific amount of fluid, such as a 16 oz bottle, with a specific electrolyte, and doing a specific workout, such as 1 hour on a bike at a specific power level, such as 130 watts on an indoor trainer. Without that I don’t trust what this gizmo is telling me - it contradicts what my cycling coaches tell me. Coaches tell me to raise my intake more than this device. Pods are too expensive - $25.00 per workout is a lot.

I have tried to register on this app using multiple email address, on an iPhone, on an android phone, to no avail. The app becomes unstable once I get to the email verification screen and then freezes. I have uninstalled and reinstalled the app several times but I get to the same point and results. This equipment is worthless if at the app is unstable. I just emailed them and waiting for their help now. Based on all the other evaluations, which I should have clearly checked prior to buy, it looks like this product is not ready for commercialization

I would say the app and sensor are good when they work, but they basically never do at this point. Email support has been responsive and as helpful as they can be, but when all they can advise is “yes, we know it doesn’t work but we’ll try to make it better at some point in the future”, it doesn’t seem right to ask people to continue paying. I’ve lost a number of workouts (and the $25/four pack patches to go along with them) at this point. They sent some free patches, which was nice, but that didn’t make the app or data recording work any better. I would love to track this data, but my pod will stay in a drawer because it’s not even worth the effort of sticking a patch on before a run.

I love the idea and concept of this but connecting with the garmin is a fail. The app doesn’t read my Bluetooth and the Garmin 955 solar. The app always freeze up me. Would love to return the product….

Can’t even use because it errored out creating my original account and now says an account exists but I can’t recover a password?

Just don’t bother with this device, the “science” is limited. Customer service is non existent. Replacement parts when the app is not working (pretty much always) are too expensive.

Have been using the Nix system for a couple of months now. When it works, it is spot on with the information. Due to previous issues, I now place the pod on the patch and start the app all the way to starting a workout to make sure everything is going to work; saves on patches. Newer software releases have addressed some problems. Customer support has been very good with reasonable turnaround times via email. The app REALLY uses phone battery fast! They are working on it so I expect that it will improve over time. You must be in cell coverage for it to provide real-time info. It may or may not reconnect when coverage comes back. Connectivity to a Garmin device is spotty and they advertise the problem is being addressed. For shorter rides/event ~4 hrs it’s a pretty good tool and improvements keep coming. For longer events battery and cellular coverage can render the real-time data useless. However, using your past history and the Nix values from previous data it provides you enough information to calculate your fluid and electrolyte requirements. Needs some improvements, but much more valuable than a single sweat test whose data is based on a single environmental data set. Recommend it as a tool that should improve over time.