NoCarbsChallenge

This app is a total scam. Came across it on Instagram and signed up for a month. Made the payment and then tried to open the app. The app said they didn’t have me as a registered person and I should check my email or speak to support. Nothing in my email and no access to support. Now not sure about how to stop payment???

I cancelled the app almost immediately and was charged a month later. Not happy with this app at all!

This app has charged me 30.99 for the past three months without my consent and has not shown up in my Apple Subscriptions. I just deleted my account but they have made it impossible to contact them and stop the purchases, pure scam!!!!

This app is a scam, I did not authorize for $30 to be taken from my account. This app purposely makes it difficult to manage your account and check if there is an active subscription. Unless you reach out to the customer service unit, they will send you a link to cancel the subscription but that’s after the fact that they already took money from your account first and no refund. After reaching out for a refund this what their customer service team said, “While we cannot offer you a refund due to our policy (requested within 14 days and provided evidence of a technical issue), if you decide to accept the discount offer, I would like to make an exception and offer you a 25% refund for the latest charge.” They say it’s on their website that they subscribed at checkout but I don’t re-call seeing that and even if you try to check on the app or website to see if there’s a subscription active there’s no way to do so unless they send you a direct link. This app needs do better with transparency and accessibility. The app is misleading and the food options of food recipes are not great. The information they provide on the app is not helpful and seems like generic meals you can find on google your self. - refund was not given even though they emailed me that they would provide partial refund. Luckily, I was able to dispute this directly with my bank. DO NOT GET THE APP!!!

I didn’t subscribe. I paid for a one time plan and it automatically subscribed me and took money out of my account

I only signed up for one month and my bank caught attempts to charge me additional months that I didn’t sign up for. Please stop charging me. I did not authorize additional monthly subscription.

I’m really disappointed in this app because I really like its low carb recipes made with fresh food. However, using the app and finding / changing meals and sorting things into useful categories is impossible. The search function in the recipes is useless, and there is no search function in the favorites category. There’s no way to add things that you eat during the day that aren’t on the plan like tea or coffee. There’s no way to substitute ingredients for things you may have on hand or prefer. Some of the measurements in the recipes need to be simplified like .9 ounce of raw bacon why can’t you just say how many strips of baco? There’s not any great functionality for looking back over your week or making changes if necessary. This is one of the least user-friendly apps I’ve purchased (and I paid for a 6 month membership- serves me right for scrolling late at night 😬😂) 😕

SCAM!!!!!!!!! They "guarantee" a refund in 30 days if not satisfied. Not true. I will be disputing this with my CC company. Would give zero stars of possible.

It keeps charging even tho I’ve unsubscribed. Don’t recommend

I have had a similar experience to other reviewers saying it’s difficult to manage your account. I wanted to try this app and did not like it at all. I thought I ended my subscription and deleted the app, yet my card was charged for an additional month. When searching the FAQ page it takes you to delete your account to stop subscriptions. However they don’t tell you that once you delete your account, they cannot refund you the subscription amount, even if they were both processed on the same day and you provided very good records of both the deletion, and the charge on your card. Do not use this app. Customer service is a joke. They just want your money and will not help after getting it.