Worst app, the whole company is a joke
You buy tickets and then they disappear from the app out of nowhere. Missed a train because of that and couldn’t be at work on time. When I asked for a refund they told me that they can’t do it because i could have called them before I missed my train and they would have sorted it out. So they themselves know that they are so unreliable that if you are to use their services you have to be there 30 minutes earlier(because this is how much the call lasted).