NSP Security

I love the convenience of this app as a door card for my apartment block, but I really wish they’d add Apple Watch support. It would be great to leave my wallet and door card at home, especially when I go for a run, which I do without my phone. Being able to access my apartment and building entrance directly from my watch would save me the worry of losing my wallet or card while I’m running.

It always glitches, always logging me out, often gets the nearby door wrong, there is no customer service And They won’t take any advice or constructive criticism. Go elsewhere.

It doesn’t work all the time, sometimes it’s just too slow or if you lose signal for example in the parking it will sign you out. Overall, not for everyday use.

Good concept. One annoying thing that other people from my building also complained about is the app will randomly log you out. So if you are in a room with no signal and no wifi then you’re pretty much stuck. Would be brilliant if you could edit the names of keys. My building has a poor naming convention and really needs the ability to personalise this.

New update has improved operation

I uninstalled and reinstall the app and it is showing not registered phone number even though it looks fine in the system

Worst app ever

The app works (most of the time) which is the bare minimum. It would be much more convenient if cards could be added to Apple wallet (a feature that has been available for a while now). Widgets could also be vastly improved through the implementation of dynamic widget features (Such as being able to pin say 4 common locks to home screen etc).

Was working fine until changes in the building meant app didn’t see new lock devices. Tried logging out of app and back in but didn’t fix problem. So deleted app and reinstalled and now get the ‘not a registered mobile phone’ error when trying to log on. Can perform a successful password reset but still get this error. Building staff have sent new SMS to phone but this didn’t fix it. Building staff don’t know how to fix it and NSP don’t respond to email so completely stuck!!!

Buggy and glitchy, often have to reload multiple times for app to work, getting stuck in parts of my building and creating unnecessary stressful situations.