Needs update
The app needs to be updated to provide a "mute" option instead of having to stepdown the volume. The app itself has difficulty connecting to the hearing aid I use for my other ear. I have a brand new Resound hearing aid that I purchased because it's supposed to be the most compatible with the implant, but it regularly has difficulty connecting to the app. From what I can tell, I have the most up-to-date version of the app.