Nuheat Signature

Limited feature set and basic interface but after four years, it never failed, no matter which iOS update which is most important to me.

We’ve reported a bug on the energy monitoring feature to the vendor several times. It’s not possible to scroll more than once, and then the scrolling feature gets stuck. So there’s no means of tracking your energy usage more than one day: you cannot track by week or by year. This feature previously worked, and it seems as though it’s appeared in the six month old release, six months is plenty of time to fix the software bug so I don’t know what the value of the energy monitoring feature is if it doesn’t work Please fix your bug software developer, or this becomes a zero star review.

The app works but when ever you want to make a change to the room settings or zones, sometimes your settings don’t keep. It’s very frustrating.

The app doesn’t do much. It’s hard to use and the UI is from the 1990s. If I had to guess, the engineers designed it - they were too cheap to hire a PM or a UX designer. You cannot rename thermostats. You cannot intuitively set them up. You cannot copy a program to the same thermostat. “Energy use” feature is garbage - there’s no way to tell how many actual KWH it’s using let alone what it’s costing. Only tells you when it was on by the hour. This is basic stuff and it fails. The only thing that’s worse is the thermostat itself. You can’t turn it off (at all) and the only way to turn it to vacation mode is to use the app. So Nuheat is 0 for 2 on software. I hope they read some of these reviews and hire a competent team to fix it.

I used this app after installing in our secondary home for 3 years and it worked fine. Had renters in for a year so I did not hear anything from them about issues. I recently moved back in and reconnected the system. The app continues to show 327 degrees in all three units that I have installed - ?????

This is a very basic, limited and not so good working app to control the Nu Heat Radiant floor thermostats. Its incredible that with such a good thermostat they dont make a good app. Theres not much to use there. The response is not good either, sometimes the changes on the app are not applied to the thermostat. I have 8 thermostats at home and all the same. If i could choose another option for my floors i would. Its not worth.

There is no way to stay signed in No Touch ID Poor interface Limited functionality Need I say more?

Prone to frequent crashes. Very few features of you can get it to work. Adjust the temp up it may well reset to where it was. Adjust it down and it may do it or it may log you out. Again. Wow

Put simply, I have never used an app that is so poorly designed. Nothing is intuitive. Once you understand the app, it is difficult to use. The provided options are very limited, and once set, the programming does not work. E.g., I have the thermostat set for 58°F during the day then at 5:45 PM it is programmed to change to 72°. But it doesn’t follow the program. Instead, it randomly changes settings. As I write this review, it is 2 PM and the system just changed from 58 to 72°. By way of background, I am a structural engineer, and I’m very familiar with programming.

I find it useless. There’s no way to add a second thermostat. And trying to program the first one is impossible. Ergo my thermostats have to be programmed manually … so what’s the point of internet connectivity?