NurseIO

This app/company used to be great until changes about 3 months ago. Since then- just as others say: you DONT get paid at end of shift. You have to wait hours- days to get paid. The app clock in system glitches. You have to wait for admin to “confirm” your time submitted , as if we are lying. The customer service in AZ are in fact, rude. They gaslight, telling us “you’re the only one having an issue with the app” yet, we all are. They send messages “due to the high volume of calls we won’t be taking anymore”. They stopped answering calls a few months back. There’s no support service. They answer a text after the main person emails a response. The hardest part of my work day shouldn’t be “suffering” to get paid for the hours already worked. Oh - and the hours- usually end up being 4-6 hours instead of 12hours. I wonder if the CEO is aware of how crappy this app has become and losing not on only healthcare staff but healthcare facilities as their tired of reiterating the same info- simple things like “no the nurse didn’t have to have a break. She worked 4 hours”…. Yep. Good luck

App automatically closes when trying to submit hours. So a hour and a half later i finally got it to work on the internet app instead of the nirseio app and it let me submit my hours.

I was very excited to try out the app to compare it to other similar agency apps however, I have not been able to start. I have been unable to even finish onboarding because of the app’s continuous asking of me to download their paying app (Branch), which I have already done. To make matters worse, I tried reaching out to their team and have been in contact with people just for them to ignore me. I’m on my third time today trying to contact them in one month and the person I’m in contact with isn’t very helpful. I guess I’ll never get to try this one out!

Nurseio is the worst company to work for. CBI is always cancelling last minute. All Nurseio says “ we are working on it” Nurseio does not go to bat for their staff. Which is really sad. Anyway Nurseio is not a good agency to work at . Save your time from being cancelled.

Title says it all. I’m pretty tech savvy though am getting REALLY frustrated with both the app and webpage. I’m going to try one more time and will give up/delete app and never look back to Nursio.

No jobs in Minnesota or Wisconsin?

It freezes all the time!!! Please fix this!!!

Great Agency to work with.

This process has been a night mate and has taken weeks to follow through with. I had lost multiple shifts because of the. The App still does not work .

This app never alerts me for shifts and when it does it disappears within minutes. Not worth it if you’re looking for serious consistent shifts as a LPN. Also good luck receiving your payments at the end of your shift now. Branch will NOT verify your account or debit card due to a “glitch” I’ve made the company aware of yet I still have to suffer and get paid through them. Definitely will be looking for another agency. Too many issues all around