Nutshell – Small Business CRM

Last update a year ago. Many bugs and crashes. The app is not user friendly. It’s high time for a major update. As much as we like the web version, the app is simply not it! Help!

Big fan of the desktop version but the app is just a piece of junk. Don’t waste your time downloading it or trying to work through it.

I use the desktop version daily and love it. Bummed to see app is not optimized for the iPad.

Would really like to be able to use the app on the go. Other than adding a new contact, the rest of the functionality is buggy and doesn’t work most of the time. App crashes when you try to upload a document or when you try to record an activity. It would be really nice if you guys put some attention into updates.

You can connect two email addresses but can’t sync them at the same time. So you can only receive email from one. How does that even make sense? Why allow us to set up two when you can only use one. It seems suspicious like they want to read both

Sales reps still don’t have a native iPad app…

It’s useless for the app on a iOS if I can’t complete a task and the app crashes….

Crashes often. Wouldn’t load my data. Bad interface.

The app could be a lot better. The UI is clunky and dated—too many clicks to get to leads, people and companies. When you click on a phone number all it can do is call out using the phone app. Please let us choose which app to call from (Skype, OpenPhone, etc). Overall, it’s nice to have an app, but it’s just not very useful.

The nutshell mobile app definitely isn’t as powerful as desktop but the biggest annoyance for me is that it doesn’t have the emails functionality built in like the emails tab in the bottom left of desktop nav bar. And to make matters worse, if you open a contact and click their email address, nothing happens. It should at least launch the outlook iOS app or whatever your phone’s default mail client is but it doesn’t. Wish nutshell would bring full email functionality including open tracking to the app.