O2 Academy Venues

Wack. Just email me a PDF.

i bought beabadoobees tickets today and ive got an email to get this app so i did, i signed up to my ticketmaster account and ive got my tickets here so idk why theres so many bad reviews, ill update in november because thats when theres a concert

Saw the 1star reviews and kinda panicked… However downloaded the app, skipped the register screen, clicked tickets and logged in with my ticketmaster login details and voila tickets were there, no issue. iPhone 12 Pro

Awful app. I resent being forced to install an app and give permission for my all data to be accessed and shared with the 02 partners just to attend a gig. It’s also funny that it doesn’t even work and says I have no tickets in the app even though when I log into the Ticketmaster website they are there. Hopefully I’ll still be allowed into the gig next week, either way I’m way less excited to go now.

Downloaded the app and loaded my ticket in advance, but got to the venue and the ticket had disappeared from the app, saying I hadn’t purchased any tickets! Cue major panic. Luckily logging in on the website showed the ticket and I got in. So don’t bother with the app - you don’t need it, whatever you may be told and it doesn’t work anyway.

Downloaded the app because I was forced to attend a gig, app showed tickets fine until the day of the gig at which point they disappeared.

I don’t want to be made to download an app to go to a gig. I’ve paid for the ticket, just give me a ticket. I’m just going to delete app immediately then have to think twice about attending any more gigs at O2.

It’s not okay to make as much money as live nation and produce something this bad.

Seems like everyone was having issues a couple months back but the app is working as expected now, so I assume that means they’ve fixed it?

This app is despicable. It’s nothing but a data grab, they force marketing communication on you, they don’t send you a code for 1 time use so they FORCE you to register. And on top of it all, the app adds zero value. Why can’t Ticketmaster just provide me with the tickets that I purchased through their site? The world may never know