Observer-Dispatch - Utica, NY

What once was a great has now been trashed by owners and sold off bit by bit…..

This app is terrible- The news is always a day or two late. I have no use for it. I received a call saying I had a $15.00 balance and I told them to mail me a bill because I was on vacation and have previously had my debit card compromised. They would not mail me a bill to my home address. I was told to contact the Utica OD @ 315-792-5000 to discuss this payment. Come to find out, I’m speaking with someone in South America and nobody works in Utica as far as the billing department is concerned. I told them to mail me a bill and I’ll send a check. I don’t need my card compromised again while on vacation- Terrible customer service, pretty sad when Utica NY can’t even have a newspaper and staff. Sounds more like a scam because neither one of my email addresses were on file with them when I went to log in

Great paper and app

I enjoy this app

Many years ago,I lived in. Utica,, went to school there and I think it was a great place to spend my teen years. I really like reading the OD now. How things have changed!

Not comfortable at all with this format on my iPad. Why are the articles more than a few days old? The layout is very confusing, there’s no living section, which I presume is now the Lifestyle section. Why can’t the comics be spread onto one page instead of a list of choices? Plus, no Lockhorns,, our favorite. My real question is, is there an option to go to settings to have the original format of a real newspaper? And, why does my iPhone still show the original format? Even the obits show 98 in the number available?. I don’t want to see a month’s worth when I’m a daily subscriber. I just want to see and read the daily paper. Very dissatisfied so far.

Paper too expensive on line site does not have same content as newspaper

It’s nice to have the OD on my phone and to have the latest up to date news close at hand.

Love the OD app! Easier than getting all that paper and see the same articles, obituaries, sales, etc

Absolutely terrible! Ads take up half the screen and don’t disappear when you touch the “X” in the corner. They expect you to pay for this content??? No me!