OCFL 311

The system is misleading as work requests are continuously closed out with a “job completed” status message and the job in fact has not been completed. A “pending” status is much better than a blatant lie.

Helpful app but you can’t view reports while your phone is using dark mode. Also it doesn’t feel like they are taking advantage of the location information being provided (or it’s inaccurate) as they needed to call me for location information.

Having to drag and drop the pin from whatever your previous location is instead of just starting at the current location, or press and hold, is the biggest pain. Half the time in just need the issue to be in the area I am actively, and the pin will be across the county, so you have to try to find yourself without being able to see your location dot.

Love the app. It is easy to use and I've logged several reports with it. However, I'm unable to use it at this time due to constantly receiving a ‘Network Error’. This has been happening since upgrading to iPhone version 14.4.1 on my iPhone X.

Used it many times for street lights that are out!

My Reports do not populate my reports. ?????

Easy to use and they are quick to respond

Simple and quick to make reports which are forwarded to the correct agencies. I would like to know if there is a way to delete old reports that have been closed. I notice the critical reviews are years old. Apparently issues have been fixed because it works well now.

This app is incredible. It makes contacting the county amazingly easy and without having to wait on hold. You can include photos, it captures your location information, and you can include your contact information if you’d like follow up. I highly recommend every orange county citizen to use this app regularly!

So disappointed. This app worked. But with each update seems to get more unstable. Seminole County has a similar app, except that it works. Someone need to step it up at Orange County.