Ohme

This solution is unusable with BMW car. Recharge schedule decided by the app are random and I’ve been trying for a month now.

There is nothing you can really benefit from in this app. Doesn’t connect with the app of the car. You can’t tell it to just charge between 1 and 2,3Kw (normall 220V) adapter. Should do that by itself depending on the usage in the household but doesn’t - and I also don’t want it to. I just want to be able to tell it to load fast or slow. 1Kw or full charge, like most of the other chargers. Always off line and not reachable. Lately it just stops charging and gives a message ‘delayed until a certain time’ and there’s nothing you can do. Will not start charging, even after a reboot.

Best bit of kit ever

August 2023 update… Generally pretty good, responsive and always seems to be able to connect to the charger without delay to update settings or get notifications. Biggest issues are with the more “smart” features, which is a shame given that’s its main selling point… The connectivity to the car manufacturer’s API has improved recently and is much more reliable now. I think the app could still do with some more regular TLC but does the job. I would echo other review around the support, it would be much less frustrating if there was a good way of feeding back issues and suggestions for enhancements to the developers.

Having massive difficulty getting on to intelligent octopus. Not getting very much useful help. Something called Beta going on. How long far. Costing me 30p / KW to charge. Spoiling my EV experience. Very disappointed.

Does not interface with Mercedes APIs so you have to manually calculate how much charge you want / need every time. Only smart thing is that you configure the app for cheap overnight & not to charge @ peak rates. Problem with that is if you can’t get enough charge during off peak hours the app re-schedules to carry on charging 24 hrs later. All in all not smart - if I knew what I know now I wouldn’t buy the Ohme

Unfortunately the app doesn’t communicate with my car and have only had the car and charger for a week now and having a terrible time with it.

Really easy to use and seeing as it’s outside my house I don’t have to go hunting for chargers when my battery is low.

The app does not properly communicate with the car as is advertised. The charger talks about range added rather than desired total charge % - as the latter would need proper communication with the car as it advertises. There are information screens you can't escape without quitting the app. Hardware wise, the charger has gone offline 3 times in our first month, meaning it is uncontrollable via the app until we cut the power and restart via the fuse box. It uses the mobile network, so through no fault of ours. Would a more mature product need this? There is no error or explanation for why it is going offline. It would appear we're far from alone having these issues.

App and ohme system poor, first of all they still haven’t fixed the issue of the app recognising my car, says I have an Hyundai ioniq when in fact I have a Kona, with a smaller battery, so constantly getting error messages as the charger doesn’t know how long to charge car for, due to the difference in battery sizes. Also I have a contract with my energy provider to get cheap rates from midnight, have to stay up till midnight to hook up the car, as ohme doesn’t allow you to schedule a start time on the app only a finish time and due to the error with it not knowing my car correctly, always wants to start charging earlier , costing me more, in addition to this ohme also prevents me from using the Hyundai blue link to schedule charges. Need a new app which is fit for purpose