OLIVEYOUNG GLOBAL

I would say the APP is nit the best. There is alot of lagging when using the app but I would still prefer Olive Young to Yesstyle. All the best deals are here and you get full sized freebies with your orders. The shipping is free also when you purchase $60 and above. Although, here in UAE you get to claim your packages through EMIRATES POST and there will be charges there. Claiming charge and Entry fee. I hope they use another shipping courier because Emirates post will not deliver to your doorstep you have to go there and claim it then pay the charges.

Ordered placed last Jun 25 yet there is no proper update neither email or sms. My parcel was returned with the reason of “no recipient”!!! WTH!! You can’t place an order without all the information needed. I contacted their CS and yet they will not issue a refund or reship my item. It’s already August. Literally I got scam with this store!! Reship my order or do a refund even if it is not full as you guys are not taking action and waiting for the recipient to raise a concern!!!!!! WORST EXPERIENCE!!!

App crashes constantly and is absolutely unusable. I can’t even search for things.

I couldn’t place an order in the app, everything is very slow, sometimes it freezes and it makes the shopping and user experience not good in the app!

it’s extremely slow and needs an update desperately. i am not able to check out using paypal either. not sure if that’s a paypal issue or the olive young app issue but its like they don’t even want my money

I don’t know what tech stack the developers use, but this app indeed is the slowest app I have ever used. I tried to buy 5 items recently, I know what I wanted but it took me almost 20 minutes to search and order. Like what?

This app is incredibly slow in response. It is awful to use and impossible to log in and keep logged in. I initially registered for an account on the website then I downloaded the app. When I attempted to log into the app with the new credentials, it keeps saying incorrect password. Keep in mind that all my log in credentials are saved on my iPhone password manager. There is no way that the password or username is incorrect. So then I waited a day to try again, same issue. I cannot log in. So I decided to register for another account in the app. Finally I logged in, as soon as I log out I cannot log back in. It keeps saying incorrect password. How frustrating this is to use. Also, if you think you’re getting more discounts by using the app and enabling push notifications, it doesn’t work. Good luck trying. I have finally decided to stop wasting my time and leave.

Love the apps division and main purpose. Very glad that I have the chance to be in the Olive Young store. I’m a huge aficionado of korean skin care, but the apps it’s kinda tacky and slow. I’m looking foward to a huge update. Keep up tue good work, Olive Young!

Excellent customer service

I mean yeah it works. Doesn’t work well though. Annoying because they try to make you use the app for discounts but its incredibly slow and hard to navigate.