Omaha's Zoo

A big selling point for the app is the ability to link your membership card to the app and use in lieu of the physical card. The app continues to crash when you try to link your membership. Please fix this!!

You would think if they are going to push the app when you sign up for the membership it would work. I get that most apps are not perfect, but this app doesn’t even work at all every time I put my memebership id in the whole app crashes

I downloaded the app so I could use my phone for our membership because my husband carries it. I can’t link our membership to the app. I try every year. They say it’s a great app and to download it well what’s the point if you can’t link your membership to it??

Have been a member for over 3 years, never changed my membership number and the app doesn’t recognize my membership number or any other details. You’d think being the #1 Zoo in the entire country, their app would be top tier. It’s 2024, most people don’t want to carry a membership card around anymore and would rather have an app on their phone.

I don’t even know why the zoo has an app and advertises this as an app. You cannot make purchases for anything through the app and when you try to link your membership, it never works. This caliber of a zoo should have a working app or just ditch it all together.

Download the app. Enter the member id info and verify your id at the gate. It works just fine for me. Use it as a map. View iMax show times.

This app does not work. Why does this exist if it does not work. I tried to get a membership on the app but it did not work. Even though the zoo itself is good the app is terrible.

Every time I try to enter in my membership details, the app quits. I don’t want to carry another card around. So stupid.

For some reason no matter what I do I cannot get this app to link my membership. It simply doesn’t work!

Every year, I buy our annual family membership. Once I pay, the zoo then advertises their ‘so-called’ great app to use as a membership card. I fall for it every year. I download the app, hoping their membership link is fixed and I can use my phone as my membership card. I’m always saddened that the app cannot link my membership. I only wish someone would read these comments about their app, and care about changing and fixing it. Sadly, these reviews fall on deaf ears. I wish this wasn’t the case.