oneSOURCE by UCHealth

Will not allow me to check email through this app anymore

I haven’t been able to check my email from the app in 2 weeks now. It was never a problem before. Also, the time clock function doesn’t work anymore. I used to be able to clock in and out, but now it never recognizes my location even when I’m in the building.

The convenience of punching in and out has not been working for a very long time on iPhones. I have been very unhappy with this app lately as I can not use this important piece. Please fix the issue.

Since the update the app functions maybe 20% of the time. I can no longer use it to clock in and out. Makes me sign in every single time I use it. Very disappointing.

Needs a whole lot of improvement. After the update, I have had nothing but difficulties, unable to clock in and out. I’ve followed the directions as directed and have updated the app when prompted. The app was working just fine prior and did not have any issues.

I keep getting no location found or geolocation cannot be determined. It’s frustrating because my privacy and location services are on for this app to use. I have uninstalled and reinstalled the app, restarted my phone and redone the settings to no avail.

I get so tired of signing in every time I use the app. I understand signing in again when my password changes, but each time I use the app is ridiculous. I’ve deleted and re-downloaded the app but that doesn’t help either.

We still cannot access our full pay stubs, PTO accrual/ use logs or YTD information from this app. This is unacceptable for an organization of this size. We were under the impression this was going to be added last year (2022).

I frequently have to delete andre-download this app as it won’t get past the first load screen. Also the positive reviews are so obviously fake.

Thanks for all the options - very helpful app.