OneTravel Flight & Hotel Deals

Stay away from them 😡😡😡😡😡

I didn’t expect have this kind of apps can’t do anything and make more work !

I book an asile seat and have Proof it says asile but when I show up it’s middle seat , support didn’t help at all!!! They say oh you choose middle but I have email saying it’s an asile !

No intuitive way to retrieve boarding pass. On line assistance is really somebody trying to up sell more costs. My 1st and last time using this air line. I just spent 20-30 mins on the app and talking to a rep trying to get my boarding pass for a flight in 22 hours. App is supposed to give you access to pass within 24 hours which cost me $3.99 to get and it doesn’t work.

They will charge you even for breathing, the customer service is terrible, people who work here do not speak well and you can't understand anything, basically they don't offer any help or solutions, a few months ago I bought flights with this app, when I arrived at the airport they told me that my flight has been canceled months ago, that my flight was going to be the next day, that it wasn't their fault since I hadn't bought the flights directly with the airline, it was one travel that was in charge of letting me know, something that never happened! Now months later I buy flights through onetravel again and after I paid a man calls me telling me that since it's a low-cost airline they change and cancel flights often and that the best thing I could do is pay 60 dollars for one travel to take care of the rebooking so it doesn't cost me more with the airline directly! which makes no sense because I called the airline and they said, if that happens they themselves will assign me a new itinerary, or in the worst case a refound, plus they charged me a fee of 7 dollars for each bag that I paid for, meaning they charged me for paying for bags, which wouldn't happen if I had paid for them at the airport 🙃

My Mom passed and I needed my son to come home for service Saturday ❤️😭🥲

I despise comparing flight costs. They are currently comparing flight prices and schedules and have many options. Thanks for your great service. Just have to locate a less expensive flight option. Thanks for your help.

I'm having a headache trying to get my money back I don't have my plane ticket because they say the amount paid is incomplete, and I don't have my refund of almost 100 dollars, because even though they charged my card, they say they can't refund it because there was no charge... I'm losing almost 100 dollars and I don't have the ticket or the refund.

Flights being canceled 👎🏻

It has been so easy to book through you. And believe me I’ve used everyone. Thank you for being so wonderful!!!!