OnWear

Why does it constantly loose connection? This has been ongoing since I bought the watch some features fail to work altogether! Thank you in advance for your assistance to correct these issues! Can’t change the dials - it’s stay on feature hasn’t worked for a very long time!

Over the past couple of months it will not track my heart rate anymore. It say’s I’m not wearing the watch while it is clearly on my wrist.

my watch wont connect at all, ive tried to connect it but it just shows a loading thing and never actually connects.

It used to work fine but now it will send a message that reads “error cocoa 500”. It won’t register my workouts ir steps. It does sync to the watch but nothing registers.

I got this watch to track my fitness journey. I walked three miles today and it picked up no steps. You cannot manually add steps unless I’m missing it somewhere. It seems to not pick up basic activity

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I do like this watch and design yet it won’t stay connected to watch nor does guid have trouble shooting so may try another watch from different place. Really disappointed

If your watch battery dies it disconnects from your phone and will not reconnect. While it is connected, the app and watch features are decent. But what’s the point of the app if you can’t connect to the device??

The app isn’t working for me at all. Every time I try to login it kicks me out. I tried to create a new account and it still wouldn’t work. Help!

Can’t log in. App says I need to re-register because the app has iterated some features but every time I click the button to that and log in again, it gives me the same error message