OPENLANE Buyer

Haven’t been able to hear engine noise for at least 4 months on the app

They are shady company dealers should beware!

The auction app works fine. We need to bring (vehicles expire soon) filter available on mobile phones just like website. The (deals to close) filter is not the same! Thanks

I bought the car, and the inspection report had no issues were pointed out that I later encountered, such as a falling off bumper and a hood that doesn’t close properly. They denied me the warranty, even though I paid for it. When a mechanic started looking into the car issue deeply, it turned out that the entire front part of the car was misaligned and needed adjustment.

Good app but didn’t send me my hat

They are ridiculous with their policies . They say we will pay for if its under the warranty then that part fails and they are making it sooooo hard to pay you what they promised . I have purchased so far 16 cars from them but i stopped it after their terrible policies . PLEASE GO AND BUY WHAT YOU SEE NOT WHAT YOY CHECK ON THE PICTURE . Promise you ll save so much money.

Look at all their reviews in the last 2 months on Google, they’re deliberately selling vehicles with hidden issues. Inspectors avoid taking pictures of damaged and problem areas, then say in the inspection sheet “no damage”. They will not take care of any issues during arbitration. Even when they say it’s covered, they’ll offer a portion of the price or nothing at all. Avoid this place at all costs, trust me.

Don’t buy cars through these guys. You will regret it 4/5 times

Dishonest Company. No titles even after 60 days. No compensation for money spent, or unhappy customers. Doesn’t provide any details. Staff are no help. This company needs to disappear. TradeRev needs to come back.

Bought cars from them, most of them came with problems they didn’t describe in the inspection and when I tried to arbitrate they gave me the run around. Left me to deal with it. I think it’s because they use 3rd party inspectors and they don’t honor there own inspections. Trust me use ACV instead.