openPASS

I can see old negative reviews for which most complaints appear to have been fixed. But why do you still have to log in with a password every time? Implement fingerprint recognition please.

Clever idea but would be better if we could remain signed in for 24 hours at least. Would be even better if the care company read and replied to messages.

I use this app to keep an eye on my Mum’s care, it’s good to know what time her carer came and to read the notes. The app works but the pull down to update does nothing. You need to close and log in to the app every time you want to use it. To make it more annoying, there’s no fingerprint or Face ID so the password is needed.

I have just downloaded this App to view my mums care record as I am not happy with the record keeping of the carers and after signing up and registering my location it keeps telling me that the QR code has failed as it does not recognise my location. The care agency won’t email or print a copy for me and says I have to use the App. I’ve told them it fails so I’m now unable to view my mums care. A complete waste of time and not worth downloading.

Freezes and denies access constantly not what you need when trying to deal with a sick patient : back to a hand written record

Rubbish, sold a service that comes with monthly fee not with it but no option to shop around. App keeps freezing only solution seems to be to uninstall and re install it. Spoke to support at Pass and they suggested I uninstall and reinstall. Doing that 4 times a day if I want to check notes after every visit! The company that provides my mums care told me after I tried opening conversation and leaving notes that they do not monitor the system so it is not possible to communicate with them. But even if I could read the carers notes after their visits it might seem worth the money but currently it’s useless.

I have to switch my iPhone off and back on again to see the notes for each visit as it freezes each time when either updating or logging out. This is by far the worst app I’ve experienced for carers notes!

Hate this app so much it never keeps you logged in you have to always log in every time why the hell they haven’t put a reamber me option I don’t know ugh

Sadly this app is just plain rubbish as it just won’t work

Can’t install on my iPhone despite 4 attempts as it freezes on the log onscreen, what a waste of time.. developers, get it fit for purpose