OpenSprinkler

Constantly crashes and fails to connect with my system. Terrible app

We love our OpenSprinkler. We’ve used it since 2018 and it’s been reliable and easy to use. I also love the open API - I use it to prevent false alarms on my water leak sensor.

I use this everyday in multiple greenhouses & I love how I can customize it down to the second with patterns but everything else seems so old school. You having to be on Wi-Fi to interact with the device is a huge hinder. The app also refreshes & updates super slow, if I want to stop a zone from running if I accidentally run the wrong one then I have to wait a good 20-30 seconds before it updates & I can stop it.

This app has been fantastic for years. It managed two openSprinkler sites perfectly. then this last update deleted both sites and appeared to require a new login. I had to recreate the site settings. overall not a happy update experience. Review Update please let me know exactly many more of these fun updates i can expect that delete all my site info - 2nd in two weeks! yay!

I set this up for my 75 year old Dad and it worked great last season. Recently, I keep having to re-add his two controllers to the app because it’s losing its configuration on app updates (presumably). He can’t do this (I’ve made an instruction document with screen shots since I’m 300 miles away to try to help); he is so frustrated. So yeah, kind of wishing I’d gone with some plug-n-play commercial system now with a better phone app. Also, the UI could be better.

Now it won’t connect to the controller. I’m able to log in using safari but it keeps saying to check IP/port and try again.

Even though I love this app and this device, twice now in one week we have had two updates (thank you I think), but twice now I need to reconnect to my devices connection info has been lost and I’m starting over again. Please if your going to update it again, can you figure out how to update it with out losing my connections and forcing me to start over. Thank you.

What did you do?!?! Used to log in flawlessly no matter where I am. Now I get password error UNLESS I first VPN into my home network.... Why did you change things?!?! Please undo this change you made. I travel a lot and do not want to VPN just to use your app

I’ve had nothing but problems with this WiFi device. Power surges, messes it up. Little to no customer support. Maybe he knows what he is talking about but his directions are Chinese to me. Go figure!

The iPad app works flawlessly however on my phone and a few other peoples phones I’ve installed this app on there are missing functions and buttons. Please fix this on the iPhone.