Opoli

This stupid and pathetic ride share held $39.75 twice and never scheduled a ride. No telling how long I’ll have to wait to get my money back. I’ll never waste time with them again!

Yes it is -5 stars just to be grouped with the phoney reviews here. It's just a tracking app for connected drivers - using 'luxury' as their pass for LAX curbside parking. 45min wait with a confirmed pick up time-

App doesn’t work. Charges you, but no ride. Waste of money and time

This is the worst experience ever. They literally scam your money and the customer service doesn’t care because that I show they get paid!

Fabulous experience every time I use Opoli from south OC to LAX and return. Great drivers nice cars good price. But the App is so buggy I’ve never been able to successfully transact business without calling the 800 number. Very frustrating. Todays issue iOS display right rail cut off. No way to sign in as it’s blocked by camera on the phone. Basic bad UX. Fix it!!!!! The app experience is so bad that sometimes I just go Uber to avoid the tech problem.

If you’re using the app at LAX, there’s a banner that covers the bottom third of the screen and doesn’t have a close button, so you’re unable to order a ride since the app interface is hidden behind the banner. Bad app, literally (not figuratively) unusable.

They are supposed to monitor flights. They don’t. In my case I was already standing outside on the curb and only then did they hire a driver based in Anaheim. Waited on the cutb for over an hour. That’s not what I pay $100 over Uber for.

This is a scam. Advertised a sign up promo on Google ads but didn’t honor it. The app glitches so that you can’t see the promo take effect until you already ordered a ride. Actually fraudulent

Why are the schedulers inventing their own arrival times with some made up estimates and then acting like they can’t hear when you’re on the line to get picked up? Because I didn’t read the reviews and I tried to book through PrimeTime. When I saw the mistake and attempted to update the pick-up time within the designated six hours before, I get “can you hear me now?”. Too bad they don’t honor their own policy. Unacceptable and never again.

I downloaded the app to compare to Lyft and Uber at LAX. I only tried it because LAX had them as a pickup rideshare option. The app kept cycling through various “drivers” never actually connecting to anyone. The app was SUPER janky and awful to even cover basic functionality. I eventually just deleted the app then cancelled my credit card I added to the app, just because the feeling it left me with. No Apple Pay option or any thing to feel like payment info is secure. It was too awful of an app for me to believe it’s a real company.