Unreliable
Completely behind the times, half the time my transaction has “an error occurred” for no reason, now with the most recent update we have to log in with Face ID and THEN a password… try and call customer service… nope closed after 4 and on weekends. Tried to order a new debit card three times now. Never received one and no follow up from any financial advisor in 7 years. Clearly not interested in my banking portfolio. How can you run a credit union with no customer service 24/7.