Osprey: EV Charging

I tried using the Osprey charger and failed to be able to connect my vehicle despite repeated phone calls and attempts to follow the instructions on the machine . The machine kept asking me to retry and took four payments of £25 on my credit card. I did not get to use any electricity at all! He did not charge my car. I am now trying to contact them to get my money back.

Another EV app which has issues loading payment methods. Useless, why can’t you just pay with a card like you would petrol?

Spent nearly an hour in -2 C snowy weather trying to get this app to work. Firstly adding a payment method would not work (on the 8th go with the same card it finally gave the option for Apple Pay) then after all none of the 4 free charging stations would work, including after calling the operator and despite the live information saying all were in perfect working order. I had my disabled mother in the car with me and had to call RAC breakdown. Completely useless.

Easy to use and sign up - can find chargers easily!

Really helpful app showing the nearest charging points

Works well

No option to reset my password, just create or login Can’t do it on the website either. Basic setting.. very poor not to offer this!

Why do your charges advertise 75kw when they only produce 10.2kw? Don’t think I’ll be using your charge points again. The site I was at was in gosport Starbucks. Took me an hour to get 20miles!

Really poor app compared to other charging apps. Constantly flicks between sign in and log in so can’t use this at all. Pretty poor Osprey

This app was easy, but since an update I’m unable to login using the app! So it’s useless and that’s why it gets 1 star, would give 0 stars if possible