Othena

Since the last update two weeks ago, I have been unable to log in, said my user id is not in their system. Look, I loved this app because it was easy for me to make an appt with any booster shot I needed, but it was a convenient way for me to “carry” my vax card without having the physical card on me. It’s was like a security blanket in case I needed it when I travel or in case I have to go to the hospital. When you have leukaemia, one tries to stay cautious so not to catch a cold, flu or any virus out there because it takes our bodies a little longer to fight it. Not being able to log in, or the system not able to acknowledge/find my user id is very nerve racking. This app also was fast at recording my vax records, faster than the state or DOH was able to send to my doctors. If this app is going to be obsolete soon, I wish a notification would have been sent to all users.

If no stars were allowed, this would be it. The app erased all of my history EVERYTHING!!! Not starting over with that garbage app.

Used the app to get Covid/mooch vaccines for the last two updates unable to log in - my email address/ password has been purged from there systems apparently.

This app has incorrect info on me and doesn’t allow me to change it. I have no use for this app and want my account deleted but there seems no way to do this.

Wow can’t believe how fast and easy it was to book a booster. My visit was also great. Thanks

I’m not even able to sign up on this app because I can’t proceed past the screen that asks where I’m located. I enter my location, and it shows up on a map, but I’m not allowed to scroll down to anything that takes me to the next action

This app has been great until the latest version which now crashes every.single.time I want to view my vaccination details. Have tried deleting and re-downloading app with no improvement . The other parts of the app work great but when the most important part doesn’t work…hardly seems worth it to have.

Not only was I never able to make an appointment with the app, but even though the state has verification of my two vaccines, this app shows me as unvaccinated. Useless garbage. Someone in our local govt. must have gotten a big kickback to have picked this company.

Attempt to schedule booster shot unsuccessful. I entered survey info, signed, pressed ‘confirm’…then blank pulsing screen, going on ten minutes now. This app is so badly designed and server capacity is so puny. After all this time, performance is unacceptable. Downloaded the app on my iPhone 7 to schedule vaccine appt. Two buttons: register and login. Since I am already registered via their website, I click on login. Nothing. The login button is partially off screen. So I click on register and go through the questionnaire like I did previously, enter my email address but get a message saying that email is already registered. I know that. But no way to login using my credentials. They must have spent all of nothing to develop this app. A high school kid could have done a better job.

Login fails on the app. Works fine on the website. The app is pretty useless if you can’t sign in, no?