OVO Charge

I’m no longer promoting the app from this struggling company…. They have actually taken away 565 kWh of Legacy Charging Credits that I collected by driving around for 8 months taking pictures of chargers…. A total time spend 80-100 hours ?!? Something close to that. Also you are not allowed to upload pictures with people or license plates… but the app now only lets you make pictures and not upload them. This then invalidates every picture you take of an in use charger. They were good, now I can only recommend: don’t use them anymore!!

This app is weak, most chargers doesn’t work, poor map with available chargers. Cannot even connect with a charger when other apps such as ZapMap work perfectly. Wasted fortunately £2

I got this app as it was good to use with a local charging network that was 30p on the App (26p with Turbo) they’re no longer available and are now on LiFe for 65p, they’ve gone from almost the electricity price cap to over double and on par with liquid fuel cost per mile. Until this happened I was considering getting a compatible charger and switching to OVO having met them at Everything Electric North for better solar export and the charge anytime but this feels like a Bait’n’Switch so I’ve dropped to the £2 tier and won’t be renewing once my credit is spent as I’ve lost trust with OVO as a result. Charging a car should never cost more than running on liquid fuel, I’m using Fastned now as they offer 48p which is 12-16p/mile, on par with liquid fuels.

Have been using bonnet ( Ovo ) in 2024 to save on public charging , and although I had a lot of trouble at first I’ve found it very useful for finding DC chargers less than 50p/kwh The customer service back up has been particularly good & id like to thank Karolina in particular for all her help Pad.A

Complete waste of money No instruction on how to use app help is a dumb robot giving you useless instructions

All the other apps for charging stations I have downloaded and found them so straightforward that I didn’t have to think about them and managed to locate charging stations without an issue. This one, I have downloaded and seriously there are NO charging stations anywhere in England!!!! My map doesn’t provide any stations. Anyway, needless to say, at the moment I haven’t looked at any guidance on it yet, I will when I have time, but not a great first impression 😞

Used to look elegant & simple.

Charging stats have never worked for me despite paying, which is a shame because they work fine with all the free apps out there. Also the rewards are extremely slow to appear, I charged well over 5 working days ago and nothing has appeared. Also holding a lot of money wells a bit rough given they currently have over £120 of my money that they haven’t returned yet. It’s a nice idea but it needs some work.

The app has failed to work (i.e initiate a charge) on the last 3 attempts at 2 different locations. Despite the small monthly cost, the price is too much when you are stood, in the cold, by your non charging car waiting for the Bonnet Customer Services team to respond, their final response is that they are only a 3rd party and to contact the operator via the helpline!

Downloaded out of curiosity to compare to zap map. Stating that I’m not using that to charge either, but only to look up for chargers, Bonnet looks smoother and more well coded, but it lacks big distributors, couldn’t find any PodPoints or BPPulse in it, which are the most expanded one, weird. On top of this they’re offering a subscription to get a discount on charging, but guess what, it’s still more expensive then charging directly from the supplier app. To make an example, connected kerb charger with ID 4868 it’s priced 0.35p atm from their app. Bonnet app gives for the same charger a price of 0.53p, and so with 10% it’s still 0.48p, what would be the point…? Zapmap come back to dad.