App will not get account details. No problem using website.
31-12-2024 Have not used App for several months as kept reporting it could not find account details. Logging in since via OVO website has no problems. Tried App once more today. STILL cannot find account details. OVO website again worked perfectly, allowing account to be updated easily. App 0*, website 5*. Will not trust App any further as now appears to be 'dead'. 4-10-2024 App used to say ‘grabbing your account details’ then ‘logging you in’ then opens summary page. Now it says ‘sorry, there has been a problem grabbing your account details’ and only offers Retry (does nothing) and Logout. Also refuses to download update. However, logging in via the OVO website works every time. Will be ditching App and using website only from now on.