Pantone Connect

The app has bug !

偷私隱的廢app

Just upgraded my iPad and the app now says that the device is not supported when scanning the colour card (it worked great on the iPad Pro 2020). Please could this be fixed ASAP

I color correct images and materials for artwork. I’d hoped this app would speed up my workflow and increase my accuracy when matching materials to their Pantone equivalents. I purchased the color card and measured a few samples under 5K lighting with my iPhone 13 Pro—the results were way off. I guess there is reason that this app isn’t being updated to support newer devices. Not recommended.

Poorly implemented, often offline or hard to login to. Equivalent plug-ins for the Adobe apps are equally bad. On top of that, zero customer support via chat or phone. Email is an option, if you can wait a day or two for a reply. Zero competition generates poor quality.

It’s pretty terrible that a company would sell you a product that you now can’t use because they are either too lazy or don’t have the money to keep this app compatible with new devices.

Does not support iPhone 14 Pro or 15 Pro

Every time I open this app, first of all, it isn’t formatted for a Pro Max screen size, so it is a bit awkward. And then, when I try to do the Measure / Color Match Card, it acts like I’m in a normal browser telling me to “download the new Pantone Connect app to measure colors with your phone.” Ummm. You mean the app I’m currently reading this statement in?

Where there used to be a menu in the upper left hand corner, that allowed access to the Measure function, is now just a “Pantone Connect” logo. With the Measure function inaccessible or removed, the Color Match Card card is now useless. The QR code on the card just takes you to a page listing the apps features, with no instructions on how to use the Measure feature. Your YouTube video from 3 years ago shows a different UI than the current app. One from 2 years ago shows gluon to use the Measure feature, but not how to access it (Measure is already open at the start of the video. Your in-app help document describes how to use the feature, but not how to access it. Absolutely useless—Whoever wrote s responsible should be demoted or dismissed.

iPhone 15 apparently doesn’t work with this app that I need for work…. So lame.