Parent Admin

This app constantly has bugs and dosent work it leaves you on a blank page for hours then when you finally get to sign it it says error I wish my nursery would change apps cos this one’s useless

Since the new update unless you have iOS 16 or later it won’t load

Disappointed to find the app is no longer compatible with previous iOS versions. I can no longer access my child’s account. What a shame!!

Updates have made this app so much better. My only gripe is in the messaging; this app seems unable to recognise punctuation or needing to start a new line. I would also like to be able to save photographs.

Can’t even log in. Opening the app presents a blank white screen.

This app isn’t too bad once you’re in but it won’t accept auto fill-in of log in details, and when I do manually put in my email address and password it says ‘your email and password cannot be blank’ so it fails at the first hurdle when you can’t even log in. Terrible!!

Easy to navigate, no crashing/ lagging or dated layout. Fab app!

Can never log into the app, have to use the web version. Forms ask way to much information which is not required and cannot update information. Unable to download photos of my own child or observations. Generally a complicated service to navigate. Needs to be simpler and easy to use but most importantly it needs to work.

Can’t use the app anymore as it won’t recognise my login! I can only log in on my browser.

Two recommendations to take this app from 3* Star to 4* star rating. 1) Please can the developers add faceID to the login screen? It is (unfortunately) the difference between an app being used or not used nowadays. 2) Please can you enable user to configure push notifications? This would be a very convenient enhancement. I think that’s it for now. [8th Feb 2023]