ParkingOps

Clicking the pay to park button does nothing but close the sidebar. App is not fit for purpose.

Cannot get it to accept any card

What isn’t obvious is that they add a charge for using the app. Cheaper to just tap your card/phone at the machine. (Or use cash - does anyone do that?)

Tried using it today in Burnham Market Norfolk. Spent 10 minutes trying to pay then gave up and parked for free in the town. When talking about it in a shop the shopkeeper overheard and chipped in she wished she had a £1 for everyone she’d heard saying the app was unusable. The developers should probably test it before releasing. Awful app. Avoid.

No stars. App refused to let me pay for parking. It just did nothing apart from give me the option to pay which then wouldn’t let you cannot select. Absolutely nothing at all. Couldn’t pay, couldn’t park, missed a meeting!

I find these days I don’t have cash so ended up using the app, straight forward to use BUT 20p to use the app??? If I use cash a person has to drive and empty the machine = extra cost. Use the app NO person, NO driving, NO handling cash. So why does it cost more? Just another rip off to get extra cash, 20p x all the users = a nice little earner for no extra expense. The answer of it’s not the app that charges it’s the car park is not acceptable. I recommend you get a bag of change and save yourself a few pence.

They charge you extra, for doing their job for them. Use if you have to but self serve should not be more expensive

Totally useless. Tried two different locations. Neither accept contactless, only cash! Called help number and told to download this app. Says you don’t need to register for first payment, registration available only after first payment. Keeps going to login which it doesn’t accept as you can’t pay. Spoke to help again who said I need cash. Saw a real man from the parking enforcement who went through the app and agreed it didn’t work. Phoned help again and given 2 hours free virtual parking. Spent an hour in two different locations Cromer and Overstrand trying to pay for parking. Totally useless. Cash only in Norfolk. Beware!

The app is reasonably easy to use, but not particularly intuitive, and gives little help to the new user. Most infuriating, even once one has paid there is no subsequent indication that one has done so. I consider this entirely unacceptable, and so have deleted the app.

This app works well but it adds a convenience charge of 20p every time you use it which really annoys me because the council get my money without having to print and issue a ticket and they don’t have to employ someone to empty cash out of the machine and yet somehow I’m the one who pays for this convenience? I’ll be removing this app as soon as I can! I know it’s only 20p but today I wanted a 1hour ticket (£1.30) so that’s an uplift of over 15% and that’s too high.