Partners 1st FCU Mobile

Not super user friendly, by far the worst financial institution app I have ever used.

The app used to be good. Within the past week they updated their entire banking system, and I’m not happy with this “new system” at all. Now the banking is set up very differently and it literally won’t even show the credit card balance unless you log in, click it, then it sends you to this external website for the balance/for paying it off. It’s so much more complicated, to the point where my husband and I may even just switch banks at this point. We liked how easy and straightforward the old system was, then upgrading it was a complete downgrade in my opinion.

Partners 1st has been my bank since I opened my first bank account. I’ve always had a good experience with them and even convinced my wife when she was still my girlfriend to switch to them because of how great they are. Unfortunately, their app has gone through an update and my experience with it is unsatisfactory. In its previous state the app was easy to understand and navigate, now I can’t even tell how much I’ve saved from my last paycheck let alone what I need to pay off on my credit card. I hope they change the app to where things are much easier to understand.

The level of security in this Application is as should be expected. The ease of use is not always available in other Applications.

We started with Philips/ Magnavox in 1990, with Maggie Provost. Our factory had a branch in the building. Top notch. When we moved, we started on line with what had become Partners 1st. They have been rather innovative and out front with features that made on line banking easy. As time has gone on, +35years, there have been bumps along the way, but nothing that would cause me to leave. However, I don’t use the phone app much.

For a smaller bank, this is quite adequate to do essential money handling.

I opened a new acc in orange va and they were many thanks missy

I’ve not had any issues that cause alarm and overall it’s a simple app to navigate. My only issue is the mobile deposit limits.

The online access has just enough features and simple to use. My goal is to have a local bank available in order to meet a banker if necessary, so online access with loads of features is not as important.

Have been using this app for my banking for a lot of years. I have had no problems with it, it is user friendly! Partners 1st is a good cu to work with!!