Paxel - Easy to Send Package

Intercity Sameday Delivery

Veröffentlicht von: PAXEL ALGORITA UNGGUL, PT

Beschreibung

For those of you who frequently send packages to and from out of town, Paxel is an easy, safe, and fast package delivery solution with various delivery services ranging from Instant to Sameday Delivery. Enjoy various conveniences and comforts with Paxel Delivery Service as follows.
- Packages are picked up at your location by Hero (Paxel's courier)
- Manage your delivery times flexibly
- Track packages with Live Tracking
- FLAT postage up to 5kg
Especially for food delivery or Frozen Food, Paxel is equipped with special Frozen Handling and Safe Food Guarantee so that your package will arrive safely at its destination.
Here are the various services, features, and advantages that you can get when using Paxel.
Cooling Facility For Safer Package
For those of you who like to send Frozen Food, it can be safer and more comfortable, Paxel has Freezer, Chiller, Insulated Motor Box* and Cold Truck facilities (*available for certain Corporate partners) during delivery.
Wide Area Sameday Delivery Coverage
Paxel has reached cities & regencies in di Jakarta, Bogor, Depok, Tangerang, Tangerang Selatan, Bekasi, Cikarang, Sukabumi, Ciamis, Banjarnegara, Cimahi, Garut, Cirebon, Bandung, Tasikmalaya, Kuningan, Majalengka, Semarang, Ungaran, Yogyakarta, Sukoharjo, Solo, Magelang, Purwokerto, Cilacap, Tegal, Blora, Pekalongan, Tulungagung, Trenggalek, Kendal, Banjarnegara, Klaten, Purbalingga, Surabaya, Sidoarjo, Pasuruan, Malang, Jember, Pare, Lumajang, Ngawi, Gresik, Madiun, Kediri, Banyuwangi, Jombang, Blitar, Ponorogo, Bondowoso, Mojokerto, Denpasar, Badung, Gianyar, Makassar, Medan, Palembang, Lampung, Gowa, Deli Serdang, Sorong, Batam dan segera hadir di kota lainnya!
PaxelAmplop
Send packages up to 1.5 kg with a maximum envelope size of A4 (21x30cm) and a maximum thickness of 3cm. Shipping cost is only 10K to the Java Island area.
Paxel Instant
You can send packages within the city quickly and efficiently without rush hour.
PaxelBig
Send large packages weighing up to 25 kg and a maximum dimension of 80cm (one side) picked up by taxi/van to your location and send Same day/Next day.
PaxelRecyce
Send your waste online shopping trash up to 15 kg in weight via PaxelRecycle for recycling by Paxel Partners (Waste4Change).
PaxelMarket
Enjoy #JAJANBEDAKOTA from Java, Bali, and Sumatra to Sulawesi easily and comfortably.
Lew@tBox
Send packages from PaxelBox with Lew@tBox! You can send a package by saving the package in PaxelBox and Hero will pick up your package from PaxelBox to be sent to the recipient.
PaxelBox is a smart locker for storing goods, packages and food onto Folding Bikes with QR Code. (*food storage and Folding Bikes apply to certain PaxelBoxes)
If you still need info about Paxel, you can contact our Hera (Paxel Chat Assistant) that ready to help you via Paxel App, Paxel's website or WebApp Sahabat Paxel.
Find the latest info about Paxel on:
Website - https://paxel.co
TikTok - @paxel.co
Instagram - @paxel.co
Facebook - Paxel Indonesia
YouTube - Paxelco
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Benutzerbewertung

4.5 von 5

28 Bewertungen in Australien

5 star
21
4 star
4
3 star
1
2 star
0
1 star
2
Bewertungsverlauf

Paxel Bewertungen

pengguna iphone

paknoenk on

Australien

saya sekarang tak bisa order pengiriman via iphone,... mohon dibantu,... chitchat via hera juga tak bisa respon balik

ngecrash

kelzuw on

Australien

ngecrash mulu gmnsi

Improvement Needed

Rusluc on

Australien

Tried to book an order 10+ times but it kept on saying that I cannot make an order for pickup time greater than 7 days from today?? When I really made the order for today’s pickup. Tried to phone the HQ but noone answers, tried to call more than 20 times. Time-wasting smh

jelek

mickag1 on

Indonesien

QR paxel box gabisa kebaca terus, harus kontak CS tapi dibalesnya lama banget.. bagusan popbox bisa masukin kode gaperlu QR

Ekspekdisi tidak tanggung jawab

Slmfth on

Indonesien

Double credit/bayar dan tidak ada ganti rugi. Sudah complain namun CS meyalahkan saya sebagai konsumen. Selagi ada ekspekdisi yang amanah lebih baik beralih. Jangan pernah gunakan Paxel.

Masalah kurir

sukamakan8689 on

Indonesien

Aplikasi dan customer service oke tapi entah kenapa kurir kurirnya suka seenaknya telat dan minta buat pesanan baru, pengiriman lewat dari jam yg di estimasikan (khususnya di next day atau sameday tolong lebih ditingkatkan ya, kalau ada sistem next day atau same day barang suka tidak sampai sesuai jam yg dijanjikan buat apa ada same day / next day?)

Paxel box problem

wisnu jatmiko on

Indonesien

Paxel box problem qr code stop subscribe, sampe 3x scan, ga bs berhenti dan tagihan jalan terus, chat slow response

GAK RECOMMEND

nailaif on

Indonesien

BAGIAN PICK UP PAKET BERASA BOS SI PALING SIBUK SEMUA. TELPON GA DIANGKAT BENTAR UDAH NGOMEL DAN CANCEL. GILIRAN KIRIM PAKET TELAT2. BIG NO NO NO.

Tidak konsisten

Lin_p211 on

Indonesien

Saya pakai apps ini sudah dari lama. Dulu pengirimannya cepat dan murah. Tapi baru saja saya jadi tidak nyaman dengan apps ini. Paket saya size nya masih ukuran sedang, tapi dibilang oleh pengambil paketnya size large dengan alasan “size medium sekarang ukurannya kecil”. Kalau begitu apa guna standar ukuran di aplikasi. Pengambil paketnya sempet bilang paketnya dia loloskan dengan ukuran medium tapi nanti tidak tau kalau sampai di hold. Perkataan ini membuat saya tidak nyaman. Saya akhirnya minta cancel pengiriman, tapi menu cancelnya error dan status paket sudah diambil (padahal saya lumayan fast response saat chat) sehingga harus kontak CS. Informasi yang diberikan oleh CS juga tidak jelas, statement mereka “pembatalan belum dapat disertakan dg refund biaya pengembalian” padahal maksudnya dana saya TIDAK akan dikembalikan, kalimatnya sungguh ambigu. Jangan pakai aplikasi ini kalau paketnya ukuran sedang. Kalau mau kirim dokumen atau paket yang ukurannya besar mungkin masih aman, tapi setelah kejadian ini, saya prefer jasa yang lain.

Perubahan kebijakan menyusahkan

Rinko Nyan on

Indonesien

Tiba2 berubah kebijakan. Kalo ga sesuai size bakal diretur tp uang ga direfund. Direturnya juga mesti makan waktu 2 hari tanpa pemberitahuan. Biasa kalo salah size bakal auto di upgrade sambil potong saldo. Nyusahin, rugi udh member platinum setaun tp ga kepake karena customer pada ga mau pake paxel lagi

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