PayStay

Unfortunately, my experience with this app so far is not good. I cannot add my card details keeps saying unable to access despite card details being correct. Requires multiple log ins to move through screens even once logged in. Takes a while to load despite good cell reception.

It’s a disgrace that a public service like this requires users to topup before using the service. I would expect to be only charge the exact amount. Also the app seems to charge a significant surcharge, for the car park I am using i paid less than $5 but the app was quoting more than 5 dollar.

This app was the worst parking app on the market for user experience (in my experience). It’s great to see they have improved the look of the app but the functionality is still not quite right. I’m glad I’ve been able to finally update my expired card but still had to do it manually via email support. First time I have tried using this app since updating and selecting the time I want to park for still glitches and jumps to max time. Easy Park is still king and I hope that they can buy this one out.

Hidden fee for notifications that are on by default and hard to turn off is just plain bad. Having to pre load credit is also dodgy - so the developers can sit on a bunch of cash to earn interest on.

I had two vehicles added in the app but there's no option to set a default one. I had to stop the parking a few times after realising I forgot to change the vehicle, that of course, the app still charged me despite its only for a few seconds… So I ended up deleting one car and just keep only one in the app…

The new update says I have to pay for a full 2 hour park, even when I’m only going to be there for 10 minutes. Doesn’t make any sense. If this is the case I’ll just start keeping silver coins in my car and delete this app

This app has so many costly bugs. I used it to park, left the parking but had forgotten to end active parking session. When I remembered a couple of hours later, there was no active parking session. I assumed the app detected i had left the spot since there was no active parking session or way to end the session anymore. Until….midnight that night I received an alert that the session was ending - I paid for an entire day of parking! Totally unlawfully overcharged. The app did not have an active park in session, or attempted to hide that there was one in session. Terrible.

Long story short, downloaded this app and prepaid for $10 worth in preparation to pay for some parking at a venue I attended in April, I got to the venue and attempted to start the parking session, at the time the zones on the app were poorly marked, I selected the zone that made the most sense at the time and started my active parking session (or so I believed),1 hour and 20 minutes later I attempted to pay for my parking time and this stupid app kept saying I had no active parking session even-though my car was registered as in the zone I was parked at. Long behold I receive a parking fine for this flawed app. I don’t necessary blame the developers of the app for the fine but to put criticism where is it is due, the user interface of the app in April before it was recently updated was borderline unusable and unnecessarily complicated 2/5

Bring the old version back, it used to work all the time with no problems. This new version it’s slow, constantly disconnects and sometimes not even work.

On the updated version I can’t stop the session as I can’t see the buttons. Have to phone to stop it and it’s annoying.