PC First Mobile

Can’t even sign in my account. I’ve tried to sign in and every time I do it kicks me out. I’ve called the bank a few times and they took information. They informed me IT will reach out. It’s been at least 6months and the issue has not been resolved. I’ve tried to delete the app and reinstall but no luck. I can view my account on a computer but not on my phone. I give up!

This app only has portrait mode. That makes it horrible to use on the iPad. I submitted a comment and was told to delete and reinstall for landscape mode, it had been updated. Nope. Only portrait mode.

Mobile deposit never works. The camera never lines up with the check and the app is always crashing.

Can you please fix the mobile deposit?

The app works fine for basic functions. Quick access still does not work properly to integrate with Face ID or using a pin to log in. There’s an error every time I try to set it up which leaves me typing in my whole password every time I open it. Also, I’ve yet to get CCCU to work with any money management program (intuit, rocket money, etc.) That’s prob not a fault of the app but something I’d like to see improved.

Honestly most of the issues I’ve had in the passed with this app, have for the most part been remedied. Like I saw another person here who left a review about the credit card hub going away for some time, that has since returned and works pretty well most of the time. However (and I don’t know if others are encountering this problem) the quick access function doesn’t function anymore. I had it set up for a long time and it was really convenient to be able to access my accounts at a literal glance for Face ID. Then randomly one day it just stopped giving me the option, and the prompt to set up quick access returned. And every time I’ve tried to get quick access back by setting up a pin, it doesn’t work and is always followed by a “Accounts. There was a problem” pop up. I’ve tried several different pins to no avail. I tried just ignoring it for like a week and trying again but still wouldn’t work. Then I even tried uninstalling and reinstalling the app and trying again. However I still get the same error message every time. This has been for well over a month now and I feel like it’s finally time I left a review so hopefully this issue can be resolved. Thank you and hopefully this review helps and this issue can be resolved.

It hasn’t worked in months. It’s obnoxious to type in my password each time. I use this app a lot as it’s my finances. Making me reconsider banking here to move somewhere that keeps their app working.

I hate having to re-enter my password if there is an option for quick access. It doesn’t work with the update.

I used this app regularly and had no issues and loved the mobile deposit feature. However, when I upgraded to an iPhone 13 I’ve been unable to register my new device and it won’t recognize the security sent to me. Frustrating.

It’s either IOS compatible or not. Don’t try to gaslight me and say it’s not compatable to iPads.