Functional with Hurdles
The app functions pretty seemlesly gor some basic functions. Low load times makes the experiences to check flight details and check in decent. However, the constant push for their loyalty program (BolBol) is a nuisant and integral part of this app’s UX. You will have to deal with that. Particular critical note relevant to those intending to take connecting flights. It is often impossible to use online check in and get boarding passes for connection flights from the app. This is a know issues (for several months at the very least at time of review) for the Amsterdam (AMS) - Istambul (SAW) - Doha (DOH) flight where the online check in is only available for the first leg of the itinerary. While online check in is otherwise well designed, the current fix is go to physical check in kiosks and get either both boarding passes (at AMS) or the missing one only (at AMS/SAW). So, great bones but important design flaws.