Terrible rewards redemption system
Went thru a whole lot of trouble with Samsonite to redeem the voucher as they claim that the redemption can only be made once whether or not it has been used or not. When u slide to redeem, you can go back to your screen without risking loosing the voucher even though it was not used. Shouldn’t each barcode contain specific information about the type of voucher linked to a specific type of user? This is a terrible system. I work in tech and this is totally unacceptable to be release into production.